1. Introduction

Shandong Master Machinery Group Co., Ltd. (“Master Group”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, purchase products, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Company Name
• Email Address
• Phone Number
• Country/Region
• Shipping Address
• Billing Information
• Inquiry Details

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Referring Website
• Pages Visited
• Visit Duration
• Cookies and Tracking Data

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and requests
• Provide quotations and product information
• Process orders and transactions
• Improve website performance and user experience
• Conduct market research and analysis
• Send updates, promotions, or company news
• Comply with legal obligations
• Protect against fraud and unauthorized activities

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Enhance browsing experience

You may disable cookies through your browser settings, although some website functions may not operate properly.

5. Information Sharing

We do not sell, rent, or trade personal information.

We may share information with:

• Authorized service providers
• Logistics and shipping partners
• Payment processing providers
• Government authorities when legally required
• Business partners involved in fulfilling customer requests

All third parties are required to maintain confidentiality and use information only for authorized purposes.

6. International Data Transfers

As a global machinery manufacturer serving customers in more than 130 countries and regions, information may be transferred and processed outside your country of residence. We take appropriate measures to ensure data protection in accordance with applicable laws.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to marketing communications
• Request data portability

To exercise these rights, please contact us using the details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

11. Children’s Privacy

Our products and services are intended for business and industrial use. We do not knowingly collect personal information from individuals under the age of 18.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Shandong Master Machinery Group Co., Ltd.

Jining City, Shandong Province, China

Email: 18865479511@139.com

Whatsapp：+86 159 6379 1079

Phone: +86 159 6379 1079